Your privacy
matters to us.

Information We Collect

We collect only the information needed to provide, improve and support Doova apps, websites, products and services.

Information you provide directly

• Account details such as your name, email address, phone number and profile information when you register or contact us.
• Business information you choose to add while using Doova business apps, such as customer names, order details, invoices, inventory records or expense entries.
• Messages, support requests, feedback and other information you send to the Doova team.

Information collected automatically

• Device, browser, operating-system and app-version information.
• Basic usage information, such as pages visited, features used, session activity and app performance data.
• Technical information such as IP address, crash reports and diagnostic information needed to keep Doova reliable and secure.

How We Use Information

Doova uses information to make our apps useful, secure and easy to use. We may use your information to:

• Provide, operate and maintain Doova apps and services.
• Process account requests, subscriptions and support enquiries.
• Personalize your app experience and remember your preferences.
• Improve app performance, fix technical issues and build better features.
• Send service-related messages, important product updates and security notices.
• Prevent fraud, misuse, unauthorized access and other harmful activity.

We do not sell your personal information to advertisers or unrelated third parties.

Your Business Data

Some Doova apps allow you to add and manage business records, such as orders, customers, invoices, expenses, inventory and payment details. This information belongs to you.

• You are responsible for ensuring that you have the right to collect, use and store any information you add to Doova.
• Doova processes business data only to provide the app features you use, maintain the service and support your requests.
• We use reasonable safeguards to protect data stored through Doova services.
• You can request help with access, correction, export or deletion of eligible account data by contacting us.

How We Share Information

Doova does not sell your personal information. We may share limited information only when necessary for the following purposes:

• With trusted service providers that help us operate our website, apps, customer support, hosting, analytics or payment services.
• When required by law, legal process, government request or to protect the rights, safety and security of Doova, our users or the public.
• As part of a business transfer, merger, acquisition, financing or sale of company assets, subject to applicable privacy protections.
• With your permission or when you ask us to share information.

Our service providers are expected to use information only for the services they provide to Doova.

Cookies and Similar Technologies

Our website may use cookies, local storage and similar technologies to keep the site working, understand usage and improve your experience.

• Essential cookies help with basic website functionality and security.
• Preference cookies may remember settings such as language, display options or other choices.
• Analytics tools may help us understand how visitors use our website and identify areas for improvement.

You can usually manage or block cookies through your browser settings. Blocking some cookies may affect how certain website features work.

Data Security

We use reasonable technical, organizational and administrative measures to protect information from unauthorized access, loss, misuse, alteration or disclosure.

• Secure connections are used where appropriate.
• Access to personal and business information is limited to authorized people and systems.
• We monitor our systems and work to identify and address security issues.

No method of storage or internet transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Data Retention

We keep information only for as long as reasonably necessary to provide Doova services, meet legal requirements, resolve disputes, enforce agreements and maintain legitimate business records.

When information is no longer needed, we may delete, anonymize or securely aggregate it. Retention periods can vary depending on the type of data, app feature, legal obligation and account status.

Your Choices and Rights

Depending on where you live and the Doova services you use, you may have rights regarding your personal information.

• Request access to eligible personal information we hold.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information, subject to legal and service-related limitations.
• Opt out of non-essential promotional communications.
• Ask questions about how Doova collects, uses or protects your information.

To make a privacy request, contact us using the details in the “Contact Us” section below.

Children’s Privacy

Doova services are not intended for children who are not legally able to use them under applicable law. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to Doova, please contact us and we will take appropriate steps to review and address the request.

Changes to This Policy

We may update this Privacy Policy when our services, legal requirements or privacy practices change. When we make important changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page from time to time so you remain informed about how Doova protects your information.

Contact Us

If you have questions, concerns or requests related to this Privacy Policy or your personal information, please contact Doova.

We will review privacy requests and respond within a reasonable time, subject to applicable law and verification requirements.